Students will need to file the report with the airline either online or directly at the airport. There is no standard form for all airlines, as is mentioned on this helpful website regarding passenger rights in the EU: https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm#luggage IMPORTANT: Students should have all delayed luggage sent to the IES Freiburg address: Werthmannstraße 11, 79098 Freiburg, Germany Once you have filed a report and the luggage is ready to be delivered, you will likely be contacted by phone (not Whatsapp), so it is important that you have a...